SHIPPING

Worldwide shipping is available with DHL.
Free shipping on orders over USD 120.

Delivery time is approximately 3–15 working days, but we cannot guarantee exact delivery times because these estimates may be subject to change based on product shortages and local transportation issues.

Tracking can be checked on MY PAGE. Click here to track.

RETURNS

XEXYMIX will gladly accept unworn, unwashed products with original tags in sellable condition for return within 7 days after receiving the items.
To see full policy. Click here.

※ Non-Returnable Items ※
- Washed, torn, perfumed sprayed, items without tags are not returnable.
- For hygiene purposes, panties and beauty items are not returnable.

EXCHANGES

You may change only sizes and colors of your selected item(s) on the same day you place your order (based on Korean Standard Time).

We are currently not set up for exchanges due to international shipping reasons, so please follow our return policy.