Possible cross-border payments, and shipped around the world is available.
In order to make you get more accurate and detailed product information, we provide Google translation service for you, so that you can confirm the product details.
While using Google translation, some translation of the goods will be slightly different from the original descriptions,please understand for this inconvenience.
Shipping cost is calculated based on the weight of the items. We offer free shipping for purchase over USD 100.
Once your transaction is complete, your order will be shipped to the international distribution center in 7~15 business days.
※Shipping is being delayed because of COVID-19 and Huge increase of package.※
International distribution center ships your order to its final international destination.
Most in-stock items will arrive 7~15 business days after receipt of your order.
Once items are dispatched, you can't cancel or change order.
You can contact with our CS mail for any question or request.
Please note that shipping windows are estimated and delivery dates cannot be guaranteed.
firstname.lastname@example.org (Closed on Sat / Sundays and Korean National Holidays)
We accept Visa, Matercard, Paypal, WeChat pay, Alipay.
If you need partial cancellation, please contact to XEXYMIX GLOBAL CS.
Generally, it takes 5-10 business days for the refund to process into your account, depending on your card and payment system policy.
RETURNS & EXCHANGES
RETURNS & EXCHANGES
Return & Exchange Policy
For preference return:
If you're not satisfied with your purchase, you can return items in their original condition (with tags attached), to us within 7 days of receipt.
Damaged or washed item, underwear, socks, swimwear are not eligible for return or exchange.
Please note that return or exchange shipping fee will be charged to the customer.
For a faulty product return:
Please email email@example.com with product images and we will provide you with further instructions.
Return & Exchange Procedure
Please contact to firstname.lastname@example.org within 7 days of receipt of your package including below information.
: Order number, Item name(you want to return or exchange) and the reason of return or refund.
Our CS team will reply within 24-48 hours. (Except for holidays)
Return & Exchange Limitation
We do not accept return or exchange request for below items.
After 7 days of receipt
Underwear (panties, bra pads) and socks due to hygiene reasons
Worn or washed items
Stained, torn, ripped items
Tag is removed or destroyed
Items returned without any notice to Xexymix customer service