Shipping Policy

Shipping Cost

Shipping cost is calculated based on the weight of the items.
We offer free shipping on all orders over $100.

Shipping Timeline

Once your transaction is complete, your ordered items will be shipped to the international distribution center in 3~5 business days.
- International distribution center then ships your order to its final international destination.
- Most in-stock items will arrive 7~10 business days after receipt of your order.
- Once items are dispatched, you can't cancel or change order.
- You can contact to our customer service for any order related question or request.
- Please note that shipping windows are estimates and delivery dates cannot be guaranteed.

Customer Service

(Closed on Sat / Sundays and Korean National Holidays)

Payment Method

We accept Visa, Matercard, Paypal, WeChat pay, Alipay.
If you need partial cancellation, please contact to Xexymix customer center.
Generally it takes 5-10 business days for the refund to process into your account, depending on how your bank processes the refund.