Orders

Q. Where can I check my Order/Shipping status?

A. You can check your order status on Mypage
Local shipping(Korea) cannot be tracked, please check 2-3days after order confirmation

Q. How can I cancel?

A. Order cancel is avaiable only same day you ordered via email (same day till 3pm)
Once the world shipping begin, please proceed Refund process

Q. How can I change my order details?

A. Address change is available within 2days after order confirmation via email

Q. How can I pay?

A. We accept Visa, Matercard, Paypal, WeChat pay, Alipay

Q. What is the refund policy?

A. Please find "shipping/return" banner above
Available within 7 calendar days after delivery of the product

Customer Service

All inquiries about order and item is available via email
xexycs@brandxcorp.com
Mon-Fri : Reply in 24hrs (Weekend/Korea national holiday- OFF)